Privacy policy
This page explains what to consider when browsing this website and contacting the customer assistance number.
Information you provide
You can browse the general guides without entering an order number, account password or payment details. If you contact the customer assistance number, you may choose to share information about your question. Avoid sharing sensitive personal information.
How information is used
Information shared during a call should be limited to what is needed to understand your question and provide guidance about the information on this website. The site operator should accurately document any information collected, its purpose, how it is used, and whether it is shared.
Data retention and sharing
The site operator should specify how long any information received is retained, where it is stored, who can access it, and the circumstances in which it may be shared. Do not provide passwords, one-time verification codes or full payment-card details.
Order and account information
This website cannot access Instacart accounts, private order records, shopper locations, payment records or delivery systems. For order-specific questions, use the official Instacart app or website.
Privacy questions
For questions about this website's privacy practices, contact the site operator using the customer assistance details shown on the homepage. The operator should provide a suitable privacy contact method and keep this policy accurate and up to date.